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Privacy Policy

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Effective Date: June 9, 2026

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At Datavan (operated by the entity behind datavan.biz, located in Monument Park, Pretoria, South Africa), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://datavan.biz (the "Site"), contact us, or engage with our data warehousing, engineering, business intelligence, and related services.

We encourage you to read this policy carefully. By accessing or using our Site or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Site or services.

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1. Information We Collect

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We may collect the following types of information:

Personal Information you provide directly:

  • Contact details (name, email address, phone number, company name) when you fill out our contact form, request a quote, or communicate with us.

  • Any other information you voluntarily submit, such as details about your data needs or business requirements.

Automatically Collected Information:

  • Usage data, including IP address, browser type, device information, pages visited, time spent on the Site, and referral sources.

  • Cookies and similar tracking technologies (see Cookies section below).

Service-Related Data (if applicable):

  • As a data services provider specializing in data warehousing, integration, lakes, BI dashboards, and analytics for businesses (particularly financial institutions), we may process data on behalf of clients under data processing agreements. This typically involves business or anonymized/aggregated data rather than direct consumer personal data. Any client data is handled strictly per our service agreements and applicable data protection laws.

We do not knowingly collect personal information from children under 18.

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2. How We Use Your Information

 

We use the collected information for:

  • Responding to your inquiries and providing information about our services.

  • Delivering tailored data engineering, integration, BI, and analytics solutions.

  • Improving our website and services (e.g., analytics on site usage).

  • Communicating with you about updates, offers, or service-related matters (you can opt out of marketing communications).

  • Complying with legal obligations, enforcing our agreements, and protecting our rights.

  • Internal business purposes such as billing, auditing, and service enhancement.

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3. Legal Basis for Processing (for users in South Africa, EU/EEA, or similar jurisdictions)

 

We rely on:

  • Your consent (where applicable).

  • Performance of a contract (e.g., providing services you requested).

  • Legitimate business interests (e.g., improving our Site and services).

  • Legal compliance.

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4. Sharing Your Information

 

We do not sell your personal information. We may share it with:

  • Service Providers: Third-party vendors who assist with website hosting, analytics, email delivery, or professional services (under strict confidentiality agreements).

  • Clients/Business Partners: Only as necessary and with appropriate safeguards when delivering contracted data services.

  • Legal Reasons: When required by law, subpoena, court order, or to protect rights, safety, or property.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

For client data processed in our services, sharing is governed by specific data processing agreements.

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5. Cookies and Tracking Technologies

 

We use cookies and similar technologies to enhance user experience, analyze traffic, and understand user behavior. You can manage cookie preferences through your browser settings. We may use Google Analytics or similar tools—please refer to their respective privacy policies for details.

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6. Data Security

 

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

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7. Data Retention

 

We retain your personal information only as long as necessary for the purposes outlined in this policy, to comply with legal obligations, or to resolve disputes. Client service data is retained per our contractual agreements.

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8. Your Rights

 

Depending on your location (e.g., under POPIA in South Africa, GDPR in the EU, or similar laws), you may have rights to:

  • Access, correct, or delete your personal information.

  • Object to or restrict processing.

  • Data portability (where applicable).

  • Withdraw consent.

To exercise these rights, contact us at barry@datavan.biz. We will respond within a reasonable timeframe and may request identification for security.

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9. International Data Transfers

 

Our primary operations are in South Africa. If we transfer data outside South Africa, we use appropriate safeguards consistent with applicable laws.

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10. Third-Party Links

 

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their policies.

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11. Changes to This Privacy Policy

 

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance.

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12. Contact Us

 

If you have any questions about this Privacy Policy, please contact us:

Datavan Monument Park, Pretoria, South Africa Email: barry@datavan.biz Phone: +27 76 942 5266

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